Avoiding E-mail Fraud
NEVER reply to messages asking for your login name and passwords and any other personal identification information (birthday, residency address, bank account numbers, credit card numbers etc.).
No legitimate entity would ever ask for your password in an E-mail. If you receive any such suspicious E-mail, please delete it.
Additional infromation can be found on this site http://help.ic.utoronto.ca/content/77/1747/en/avoiding-email-fraud.html
Spam Filtering for @utoronto.ca e-mail addresses
All @utoronto.ca e-mail addresses are managed on the UTorExchange E-mail server. More information can be found here http://help.ic.utoronto.ca/content/65/527/en/how-can-i-best-manage-junk-mail-in-utorexchange.html
See also the following memo: http://main.its.utoronto.ca/news/memo-changes-to-spam-filtering-thresholds/
Spam Filtering for @mail.utoronto.ca e-mail addresses
All @mail.utoronto.ca e-mail addresses are managed on the UofT Office 365 cloud solution. More infromation can be found here http://help.ic.utoronto.ca/content/3/1763/en/privacy-options-for-utmail-accounts.html
See also the following memo: http://main.its.utoronto.ca/news/memo-changes-to-spam-filtering-thresholds/
Spam Filtering for @chem.utoronto.ca e-mail addresses
All @chem.utoronto.ca e-mail addresses are managed on the Chemistry E-mail server. This server filters all incoming E-mail and if it recognizes an unsolicited E-mail (spam) it puts "=[FLAGGED AS SPAM]=" in its Subject line. It is at the discretion of the account holder to set up his/her mail client in such a way that it would put these flagged messages into a separate folder and either delete them or keep them for further inspection.
The anti-spam system implemented by the Chemistry Department uses several phases of spam recognition and it is quite sophisticated. It is based on open source products coupled with home made additions. As with any such system, mistakes can be made. Senders of bulk unsolicited E-mail (spammers) regularly test their messages against widely used anti-spam filters and modify them to bypass these filters. Therefore it is sometimes difficult for our anti-spam filters to correctly distinguish between spam and ham.
You can help make our filters better by providing us with messages that have been flagged incorrectly. If you receive a legitimate E-mail that has been falsely flagged as spam (false positive), please bounce it to legit@chem.utoronto.ca. If you receive a junk E-mail that has not been recognized as spam even when it is a spam, please bounce it to junk@chem.utoronto.ca. It is very important to use bouncing as opposed to forwarding. If you use the departmental WebMail, please use the "Redirect" function to bounce a message. Information about other mail clients is available at http://wiki.apache.org/spamassassin/ResendingMailWithHeaders.
If your @chem.utoronto.ca e-mail is forwarded to outside e-mail address, then the Chemistry e-mail server is not the reciving server. Chemistry e-mail server will forward the e-mail without applying spam filtering. In this case, you can filter your spam e-mail using methods provided by your receiving e-mail server or your e-mail client.
Spam control in Outlook
Microsoft Outlook is an e-mail client that can be used to read e-mail from one or more e-mail servers. Therefore spam filtering in outlook can be applied to any e-mail account that is added to outlook. These are the options for spam control that we have tested and recommend users to try
- Using Outlook built-in Junk E-mail Filter : https://support.office.com/en-us/article/Overview-of-the-Junk-Email-Filter-364853fe-095a-4563-b3ff-0b5b0ac7eeb3
- Using a third party application DesktopOne that can be downloaded from http://www.cloudmarkdesktop.com/